Shipping Policy
At The Green Mahoe, we are committed to delivering high-quality natural wellness products to you in a timely and reliable manner. Please review our shipping policy to understand how we process and deliver your orders.
1. Order Processing
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Orders are typically processed within 1–3 business days after payment is received.
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Orders placed on weekends or holidays will be processed on the next business day.
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You will receive an email confirmation with your order details once it has been placed.
2. Shipping Rates & Methods
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Shipping costs are calculated at checkout based on your location, package weight, and delivery method.
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We offer standard shipping and, where available, expedited shipping options.
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Free shipping may be offered on qualifying orders (see promotions or announcements for details).
3. Delivery Times
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Standard shipping: 3–7 business days within the U.S. (depending on destination).
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Expedited shipping: 1–3 business days.
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International shipping times vary and may take 7–21 business days depending on customs and location.
Please note that delivery times are estimates and not guaranteed. Delays caused by carriers, weather, or customs are outside of our control.
4. Shipping Restrictions
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We currently ship within the US and internationally
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Some natural wellness products may not be eligible for international shipping due to customs regulations. Customers are responsible for any import duties, taxes, or restrictions in their country.
5. Lost or Damaged Packages
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We are not responsible for packages lost, stolen, or damaged during transit. Please contact the shipping carrier directly with tracking details.
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If your package arrives damaged, contact us within 7 days with photos, and we will work with you to resolve the issue.
6. Address Accuracy
Please ensure your shipping information is correct before completing your order. We are not responsible for delays or misdelivered packages due to incorrect or incomplete addresses.
7. Contact Us
For questions about shipping or to report an issue, please contact us at:
Last Updated: June 2026